SugarBun Runner Satok– We'll buy it and deliver it to you.
180, Jalan Satok, 93400 Kuching, Sarawak, Malaysia
5
0 Reviews
20
minutes
Prepare Time
30
minutes
Delivery Time
RM 1,000,000.00
Max Order
SugarBun Runner Satok– We'll buy it and deliver it to you.
180, Jalan Satok, 93400 Kuching, Sarawak, Malaysia
5
0 Reviews
20
minutes
Prepare Time
30
minutes
Delivery Time
RM 1,000,000.00
Max Order
TERMS AND CONDITIONS – SUGARBUN RUNNER SERVICE
Last updated: 25 April 2026
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1. Nature of Service
SugarBun Runner is a delivery and purchase facilitation service provided by Sapu Superapp. Sapu is not affiliated, partnered, or associated with SugarBun Malaysia or any of its trademarks.
We act as a runner: we go to SugarBun outlets, purchase the food items you request, and deliver them to your specified address.
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2. How It Works
You select menu items from the SugarBun menu displayed in the Sapu Superapp (prices shown are estimates based on SugarBun's menu). You place an order and make payment via Sapu Superapp (food cost + delivery fee + runner management fee). Our runner goes to the nearest SugarBun outlet, buys the exact items using their own funds (or Sapu's), and then delivers to you. You receive a copy of the receipt (photo) from the runner upon delivery.
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3. Pricing & Payment
Component Rate Food price Same as SugarBun's in-store price (as shown on the receipt) Delivery fee RM5 for the first 2km, then RM1 per additional km Runner Management Fee RM2 per order Total payment Food cost + delivery fee + RM2
If SugarBun changes its prices without notice, you agree to pay any difference (Sapu will inform you before purchase).
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4. Order Confirmation & Cancellation
Once you confirm your order, our runner will immediately go to SugarBun to purchase. Cancellation is not possible after the runner has paid for the food at SugarBun (since food is already prepared). If cancellation happens before payment, a cancellation fee of RM3 may apply.
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5. Delivery & Pickup
Delivery time depends on runner availability, distance, and SugarBun's preparation time. Our runner will wait for your food at SugarBun.
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6. Food Quality & Issues
Sapu is not responsible for the quality, taste, temperature, or packaging of the food provided by SugarBun. Any complaints about food (wrong item, missing item, spoiled food) must be directed to SugarBun directly – but we will assist you with the receipt as proof of purchase. If SugarBun gives the wrong order, Sapu will attempt to return and exchange, but additional delivery fee may apply.
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7. Disclaimer of Affiliation
"Sapu is an independent delivery service. We are not employed by, endorsed by, or affiliated with SugarBun Malaysia. The trademarks 'SugarBun', 'Broasted Chicken', 'Kano Chicken', 'Savoury Rice', 'Fish Burger', 'Sambal Eco Fish' and all related names are the property of SugarBun Malaysia. We use them only to identify the products you request."
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8. Limitation of Liability
· Sapu's total liability for any claim arising from this service is limited to the total amount you paid for that order. · Sapu is not liable for any indirect damages (e.g., loss of appetite, missed meals, etc.).
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9. Changes to Terms
· Sapu may update these T&C at any time. Continued use of the SugarBun Runner service means you accept the updated terms.
