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Secret Recipe Runner Satok - We'll buy it and deliver it to you

93000 Kuching, Sarawak, Malaysia

5

0 Reviews

30 minutes

Prepare Time

30 minutes

Delivery Time

RM 1,000,000.00

Max Order

Secret Recipe Runner Satok - We'll buy it and deliver it to you

93000 Kuching, Sarawak, Malaysia

5

0 Reviews

30 minutes

Prepare Time

30 minutes

Delivery Time

RM 1,000,000.00

Max Order

TERMS AND CONDITIONS – SECRET RECIPE RUNNER SERVICE

Last updated: 26 April 2026

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1. Nature of Service

Secret Recipe Runner is a delivery and purchase facilitation service provided by Sapu Superapp.
Sapu is not affiliated, partnered, or associated with Secret Recipe Cakes and Café Sdn Bhd (Secret Recipe Malaysia) or any of its trademarks.
We act as a runner: we go to Secret Recipe outlets, purchase the food and beverage items you request, and deliver them to your specified address. We do not prepare, store, or sell any Secret Recipe products directly; we only facilitate the purchase and delivery on your behalf.

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2. How It Works

You select menu items from the Secret Recipe menu displayed in the Sapu Superapp (prices shown are estimates based on Secret Recipe's menu).
You place an order and make payment via Sapu Superapp (cost of items + delivery fee + runner management fee).
Our runner goes to the nearest Secret Recipe outlet, buys the exact items using their own funds (or Sapu's), and then delivers to you.
You receive a copy of the receipt (photo) from the runner upon delivery.

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3. Pricing & Payment

Component Rate
Food & Beverage price Same as Secret Recipe's in-store price (as shown on the receipt)
Delivery fee RM5 for the first 2km, then RM1 per additional km
Service Fee per order
Total payment Food/Beverage cost + delivery fee

If Secret Recipe changes its prices without notice, you agree to pay any difference (Sapu will inform you before purchase).

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4. Order Confirmation & Cancellation

Once you confirm your order, our runner will immediately go to the Secret Recipe outlet to purchase.
Cancellation is not possible after the runner has paid for the items at Secret Recipe (since cakes and food may already be prepared or packed).
If cancellation happens before payment is made, a cancellation fee of RM3 may apply to cover the runner's time and effort.

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5. Delivery & Pickup

Delivery time depends on runner availability, distance, and Secret Recipe's preparation time.
Our runner will wait for your order at Secret Recipe.

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6. Food & Beverage Quality / Issues

Sapu is not responsible for the quality, taste, temperature, packaging, or presentation of the food/beverages provided by Secret Recipe.
Any complaints about the order (wrong item, missing item, spilled drinks, cake damage, preparation issues, etc.) must be directed to Secret Recipe directly. However, we will assist you with the receipt as proof of purchase.
If Secret Recipe gives the wrong order, Sapu will attempt to return and exchange, but additional delivery fee may apply.

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7. Disclaimer of Affiliation

"Sapu is an independent delivery service. We are not employed by, endorsed by, or affiliated with Secret Recipe Cakes and Café Sdn Bhd (Secret Recipe Malaysia). The trademarks 'Secret Recipe', 'Chocolate Indulgence', 'Creme Brulee', 'Hokkaido Triple Chocolate Cheese Cake', 'White Chocolate Macadamia Cake', 'Thai Milk Tea Cake', 'ZUS Indulgence Cake', 'Chocolate Banana Cake', 'Chicken Parmigiana', 'Country Fried Chicken', 'Carbonara with Crispy Beef Strips', 'Spicy Seafood Medley Pasta', 'Baked Lasagne', 'Salted Egg Chicken Chop', 'Salted Egg Fried Rice', and all related names are the property of Secret Recipe Malaysia. We use them only to identify the products you request. Sapu does not prepare, store, or sell any Secret Recipe products. We simply purchase and deliver on your behalf."

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8. Limitation of Liability

Sapu's total liability for any claim arising from this service is limited to the total amount you paid for that order.
Sapu is not liable for any indirect damages (e.g., dissatisfaction with taste, missed celebrations, delays, melted cakes, etc.).

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9. Changes to Terms

Sapu may update these T&C at any time. Continued use of the Secret Recipe Runner service means you accept the updated terms.

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All

Grilled Mushroom Chicken (Rice)

Secret Recipe Runner Satok - We'll buy it and deliver it to you

RM 20.75

Grilled Black Chicken (Rice)

Secret Recipe Runner Satok - We'll buy it and deliver it to you

RM 20.75

Grilled Black Pepper Pepper Chicken (Fries)

Secret Recipe Runner Satok - We'll buy it and deliver it to you

RM 20.75

Golden Crispy Chicken (Rice)

Secret Recipe Runner Satok - We'll buy it and deliver it to you

RM 21.75

Secret Recipe Fried Rice With Satay

Secret Recipe Runner Satok - We'll buy it and deliver it to you

RM 20.10

Hainanese Chicken Chop

Secret Recipe Runner Satok - We'll buy it and deliver it to you

RM 21.95

Chicken Parmigiana

Secret Recipe Runner Satok - We'll buy it and deliver it to you

RM 24.75

Country Fried Chicken

Secret Recipe Runner Satok - We'll buy it and deliver it to you

RM 24.75

Buttermilk Chicken Chop

Secret Recipe Runner Satok - We'll buy it and deliver it to you

RM 24.85

Spaghetti Meatballs (Beef)

Secret Recipe Runner Satok - We'll buy it and deliver it to you

RM 21.95

Chicken Satay (6pcs)

Secret Recipe Runner Satok - We'll buy it and deliver it to you

RM 12.15

Deep Fried Wonton (5pcs)

Secret Recipe Runner Satok - We'll buy it and deliver it to you

RM 10.95

Spaghetti Bolognese (Beef)

Secret Recipe Runner Satok - We'll buy it and deliver it to you

RM 21.50

Spaghetti Bolognese (Chicken)

Secret Recipe Runner Satok - We'll buy it and deliver it to you

RM 21.50

Curry Mee

Secret Recipe Runner Satok - We'll buy it and deliver it to you

RM 19.85

Singapore Laksa

Secret Recipe Runner Satok - We'll buy it and deliver it to you

RM 21.50

Special Seafood Mee Mamak

Secret Recipe Runner Satok - We'll buy it and deliver it to you

RM 21.50

Noodle In Tom Yum Soup

Secret Recipe Runner Satok - We'll buy it and deliver it to you

RM 19.85

Penang Assam Laksa With Mackerel

Secret Recipe Runner Satok - We'll buy it and deliver it to you

RM 22.40

Noodle In Tom Yum Kung

Secret Recipe Runner Satok - We'll buy it and deliver it to you

RM 22.10

Ipoh Hor Fun

Secret Recipe Runner Satok - We'll buy it and deliver it to you

RM 17.80

Moist Chocolate Cake (slice)

Secret Recipe Runner Satok - We'll buy it and deliver it to you

RM 12.30

Chocolate Brulee (Slice)

Secret Recipe Runner Satok - We'll buy it and deliver it to you

RM 14.65

Chocolate Fudge (slice)

Secret Recipe Runner Satok - We'll buy it and deliver it to you

RM 11.80

Chocolate Fudge

Secret Recipe Runner Satok - We'll buy it and deliver it to you

RM 117.00

New York Cheese (Slice)

Secret Recipe Runner Satok - We'll buy it and deliver it to you

RM 11.80

White Choc Macadamia (slice)

Secret Recipe Runner Satok - We'll buy it and deliver it to you

RM 13.25

Chocolate Indulgence

Secret Recipe Runner Satok - We'll buy it and deliver it to you

RM 147.00

Hokkaido Triple Cheese

Secret Recipe Runner Satok - We'll buy it and deliver it to you

RM 152.00

Hokkaido Triple Chocolate Cheese

Secret Recipe Runner Satok - We'll buy it and deliver it to you

RM 157.00

Hokkaido Triple Chocolate Cheese (Slice)

Secret Recipe Runner Satok - We'll buy it and deliver it to you

RM 15.45